Course curriculum

    1. 8:30-10:00 - Kim Scott - Now Is the Time for Radical Candor in Senior Living

    2. 11:30-12:30 - Dennis McIntee - Drama Free Teams

    3. 12:45-1:30 - Kent Mulkey - Your Prospects Can’t Tour Your Community. Take a Tour of Your Prospects Instead.

    4. 1:45-2:15 - Trevor Gavin - Resident Payment Technology: Rapid Innovation. Real Empathy. Remote Payment.

    1. 8:30-9:30 - Robert Kramer - COVID-19 and the New Normal: What Does This Mean for the Future of Senior Living?

    2. 9:45-10:15 - Myron Kowal - Answer the #$%&!-Ing Call: The Power of Nurse Calls in a COVID and Post-COVID World

    3. 10:30-11:30 - David Stewart - Creating an Exuberant Life in Senior Living

    4. 11:45-12:45 - Beth Burnham Mace - COVID-19 and the Economy: Five Areas of Direct Impact on the Senior Housing and Care Sector

    5. 1:00-1:30 - Laurie Orlov - Tech Matters for Older Adults in Senior Living — Now More Than Ever

    6. 1:45-2:45 - Steve Moran & Fara Gold McLaughlin - Lead Don’t Manage

    1. 8:30-9:30 - Ken and Maddy Dychtwald - Turning 70 in the Time of COVID-19

    2. 9:45-10:15 - Valerie Whitman - Lead Generation & Nurturing Strategies You Must Implement During a Pandemic

    3. 10:30-11:30 - Matt Paxton - From Trash to Treasure

    4. 11:45-12:45 - Jered Markoff - A World View – What Is Happening With COVID 19 and Aging?

    5. 1:00-2:00 - Brent Weil - Workforce Solutions for the Next Generation

    1. 8:30-9:30 - Dr. Bill Thomas - The Aging Revolution

    2. 9:45-10:45 - Mary Furlong - Innovation, Technology & Silicon Valley

    3. 11:00-12:00 - Laurie Shultz - A Practical Guide to Becoming Your Health Systems Best Friend

    4. 12:15-1:15 - Denise Boudreau-Scott - Leaning on Culture in Tough Times

    5. 1:15-1:45 - Regan Medzhibzher and Max Mosky - Tackling Employee Challenges in the Face of COVID-19

    6. 2:00-2:30 - Russell Rush - When the Going Gets Tough . . . then What?

    1. 8:30-9:30 - Lynn Katzmann - It Needs to Be a Square Dance, Not a Sock Hop!

    2. 9:45-10:45 - Michael Kurliand, & Jason Broad - How Remote Monitoring Technology Will Transform Senior Living

    3. 11:00-12:00 - Mary Ann Donaghy - Workplace Experience Survey 2020: The Good, the Bad, and the Opportunity

    4. 12:15-1:15 - Sara Kyle, Kelly A Stranburg, Theresa Perry, Richard Eisenberg - Finding the Upside to Resident Engagement During COVID-19

    5. 1:15-1:45 - Deborah Potter - COVID-19 Marketing and Sales Survival Kit

About this course

  • Free
  • 26 lessons
  • 20 hours of video content

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